We are open Monday (12/23/24) from 8 a.m. - 5 p.m. We will be closed from Tuesday (12/24/24) - Wednesday (01/01/25). We will reopen on Thursday (01/02/25). If you need assistance during this time, please check out our knowledge base article, How do I Get Help when TAC is Closed?.
How do I log in to my UNCW account for the first time?
How do I Set up Two-Factor Authentication (2FA) with Duo Mobile on my UNCW Account?
How do I Reactivate Duo Mobile on a New or Existing Device?
How do I use Duo Push with the Duo Mobile App when logging in to my UNCW Account?
How do I use the Duo Text Passcode Authentication Method?
How do I use a Keyfob Passcode to authenticate with Duo?
How do I change or reset my UNCW account password?
How do I Register or Update my Password Change Authentication Methods?
How do I unlock my UNCW account?
How do I log in to the VPN with Two-Factor Authentication (2FA)?
How do I access / login and use SeaNet?
If you need further assistance, please submit a service request. If you can log in to your account, CHAT with TAC.